Return & Refund Policy
Return and Refund Policy
Effective Date: [Date]
By placing an order through The Park Athletics website (theparkathletics.com), you agree to the following terms. These policies are established to ensure that you are fully informed of our return and refund procedures. These policies apply to orders shipped within the USA.
1. 30-Day Return Policy
You have 30 days from the date you receive your order to request a return. To qualify for a return, your item must be in its original condition—unworn or unused, with tags attached, and in its original packaging. A receipt or proof of purchase is required to process your return.
2. Return Process
To initiate a return, please contact us at support@theparkathletics.com or call us at [Your Contact Number]. Once your return is approved, we will provide you with a return shipping label and instructions on how to send your package back to us. Please note that items returned without prior authorization will not be accepted.
3. Damaged, Wrong Products, or Issues
Please inspect your order upon delivery and contact us immediately if you receive a defective, damaged, or incorrect item. We will assess the issue and take appropriate steps to correct it.
4. Exchanges
We offer exchanges for items that are damaged, incorrect, or defective. If you need to exchange a product, please reach out to us at support@theparkathletics.com or call [Your Contact Number].
5. Restocking Fee
We do not charge a restocking fee for returns.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If your return is approved, the refund will be processed to your original payment method. Please be aware that it may take some time for your bank or credit card provider to post the refund to your account.
7. Exclusions
Orders purchased with discounts, during sales, or under special offers are not eligible for refunds. However, exchanges or store credit are available for these items.
8. Cancellations
For information on order cancellations, please refer to our Shipping Policy page.
Customer Support
- Email: support@theparkathletics.com
- Phone: [Your Contact Number]
- Hours of Operation: 08:00 - 17:00
Business Address:
The Park Athletics
[Your Business Address]
[City, State, ZIP Code]